Are you also a fan of Apple products like me? If yes, then clearly you do understand the experience of working with different Apple products. All Apple products like iPhone, iPad are great in terms of reliability and processing speed. Apart from these gadgets, Apple has also been a sole contributor/developer of its flagship desktop OS for Macintosh computers.
By releasing Mac 10.15 on October 7, 2019, Apple has revolutionized the desktop experience completely for tech enthusiasts and the general public. As per sources, Mac 10.15 dubbed as macOS Catalina is the first macOS to support only 64-bit applications and first to include the Activation Lock feature.
However, everything comes with a flip side. Looks like this saying holds true even for ‘Catalina' users. If reports are to be believed, ‘Catalina' users are experiencing weird issues with the HP Easy Scan product. Adobe premiere pro cc 2019 para mac os.
The following article gives you an overview of the same issue and then covers 2 possible fixes that seem to be working for now.
Contents
Scan images or documents using your Mac. If you have a scanner or a printer with a scanner, you may not need any special software to scan an image. Before you scan, you need to open your scanner. Then, follow the instructions for either a document-feeding scanner or a flatbed scanner. HP Easy scan is a specifically designed HP scan software MAC to be used on HP scanners and multifunctional printers. The main features of this software include multi-page document scanning, automatic image detection, PDF file output, and text recognition (OCR). When sending a scan job using HP Easy Scan in macOS Catalina, one of the following messages display on the computer or printer control panel: Automatic Document Feeder is Empty. Scan Unsuccessful. Preparing to scan. To resolve this issue, make sure to update to.
HP Easy Scan uses the Apple ICA scan protocol and will work with any HP device that is supported by an ICA scan driver. Make sure that you have installed the latest HP ICA driver for your product — available online from www.hp.com/support or via Apple Software Update. Notes: Text recognition is only available on certain HP products.
- Resolving HP Easy Scan Issue on macOS Catalina
The Issue – An Overview
How much is a mac desktop. As per the official Mac and HP forums and other online posts, Mac users who upgraded their systems to the latest ‘Catalina' version recently are now experiencing issues with the HP Easy Scan product.
As per users, whenever they start a scan/print job using HP Easy Scan, their system pops out one of the following messages on their screen or within the printer control panel:
- Preparing to Scan
- Automatic Document Feeder is Empty
- Scan Unsuccessful
This unexpected issue with HP printer and MacOS collaboration is hampering user's productivity and they are now demanding a quick workaround for the same.
All the aforementioned messages indicate that ‘Catalina' OS is failing to support scanning/printing features right now especially when performed via HP Easy Scan. Mac os x 64 bit iso. So, what's the possible fix? Let's check out two possible fixes in the next segment.
Resolving HP Easy Scan Issue on macOS Catalina
Resolving the printing/scanning issue on ‘Catalina' OS can be achieved by either of the two fixes listed below:
Fix 1: Using HP Smart v3.6 Package OR HP Smart App
Fix 2: Using Apple Image Capture
Using HP Smart v3.6 Package OR HP Smart App
The steps to fix scan issue are:
- Download the official HP Smart package or install the HP Smart app on your macOS.
- Once installed, open the HP Smart app and select 'Add your printer'. In case you have multiple printers within your network, swipe left/right and pick your choice of printer.
- In case your printer isn't available in the list, click 'Printer not Listed' and follow the on-screen instructions.
- Once the basic setup is complete, start scanning your documents and photos easily.
You can find a detailed set of instructions for the HP Smart App on the official HP Support page.
Using Apple Image Capture
Other than HP Smart App, you can also try scanning using the 'Image Capture' application. The steps are as follows:
- Place the document or photo on the glass and close the lid
- Adjust the settings as per your requirements, and then click 'Scan'
Case I
If your printer supports Automatic Document Feeder (ADF) ability, you can use it to instantly scan multiple page documents at the same time.
Hp Easy Scan Mac Instructions
Word of Caution: ADF often comes handy for corporate organizations since they constantly require printing bulky official documents. However, you must avoid loading photos in the ADF. If you wish to scan photographs, the process is as follows:
- Open 'Finder' on your system and click 'GO' in the menu bar.
- Click on 'Applications' and simultaneously double-click 'Image Capture' option
- You will get the list of printer options in front of you. Select your printer name in the 'Devices/Shared' list of options.
Case II
In case you want to see a preview of your scan, you can proceed with the following steps:
- Scroll down to the bottom of your screen, and click on the 'Show Details' option.
- Adjust the following settings as per your requirements:
- Scan Mode
- Kind
- Resolution
- Size
- Scan To
- Name
- Format
Case III
Everybody wants less clutter, especially in a corporate setup. So, if you want to save a single file for a complete batch scan (multiple documents/photos scanned at the same time), you need to follow these steps:
- Under the 'Format' tab, choose either 'PDF' or 'TIFF' file format.
- Next, click on the box next to 'Combine into Single Document'. (Note: This option gets enabled only when you pick 'PDF' or 'TIFF' file formats.)
- If you need a change in the color options, you can do so using the 'Image Correction' option. Just click the pop-up menu, and select the 'Manual' option to activate the color change options.
- Once all the settings are finalized, click on 'Scan' to start the printing process.
Conclusion
That was all from our end folks. The 2 fixes listed in this post doesn't assure you of a 100% resolution for your issue. These are generic troubleshooting methods that worked for some users, while for some they didn't. So, try them with a pinch of salt and see for yourself if your issue gets resolved or not.
Since HP is already in talks with Apple to get this issue resolved, we are hoping to see the official release of the workable solution soon.
Have something to share with us? Drop-in your feedback or valuable suggestions in the comments box below.
Your Mac does not have malware, it's just got printer drivers that HP mistakenly asked Apple to block. Here's how to work around the problem.
Hewlett Packard has now explained the recent spate of Mac printer problems that saw users being warned of 'malware' — but it hasn't yet solved it. While HP and Apple are reportedly working together to resolve the issue, users are still being prompted with warnings saying it 'will damage your computer.'
'We unintentionally revoked credentials on some older versions of Mac drivers,' said a HP spokesperson. 'This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.'
As previously reported, AirPrint is the answer if you need to actually print anything out. To get rid of the repeating error message, though, you may still need to take certain steps.
- Go to System Preferences
- Click on Printers & Scanners
- Choose your HP printer from the Printers list on the left
- Click the minus sign at bottom left
- In the Finder, go to ~/Library/Printers/hp
- Drag the printer driver to the trash
- Go back to System Preferences
- Click on Printers & Scanners if it doesn't open at that
- Click the plus sign at bottom left and re-add the printer
To go the ~/Library/Printers/hp folder, go to the Finder and choose Go, Go to folder.. from the menus. Or press Command-Shift-G.
If your printer supports Automatic Document Feeder (ADF) ability, you can use it to instantly scan multiple page documents at the same time.
Hp Easy Scan Mac Instructions
Word of Caution: ADF often comes handy for corporate organizations since they constantly require printing bulky official documents. However, you must avoid loading photos in the ADF. If you wish to scan photographs, the process is as follows:
- Open 'Finder' on your system and click 'GO' in the menu bar.
- Click on 'Applications' and simultaneously double-click 'Image Capture' option
- You will get the list of printer options in front of you. Select your printer name in the 'Devices/Shared' list of options.
Case II
In case you want to see a preview of your scan, you can proceed with the following steps:
- Scroll down to the bottom of your screen, and click on the 'Show Details' option.
- Adjust the following settings as per your requirements:
- Scan Mode
- Kind
- Resolution
- Size
- Scan To
- Name
- Format
Case III
Everybody wants less clutter, especially in a corporate setup. So, if you want to save a single file for a complete batch scan (multiple documents/photos scanned at the same time), you need to follow these steps:
- Under the 'Format' tab, choose either 'PDF' or 'TIFF' file format.
- Next, click on the box next to 'Combine into Single Document'. (Note: This option gets enabled only when you pick 'PDF' or 'TIFF' file formats.)
- If you need a change in the color options, you can do so using the 'Image Correction' option. Just click the pop-up menu, and select the 'Manual' option to activate the color change options.
- Once all the settings are finalized, click on 'Scan' to start the printing process.
Conclusion
That was all from our end folks. The 2 fixes listed in this post doesn't assure you of a 100% resolution for your issue. These are generic troubleshooting methods that worked for some users, while for some they didn't. So, try them with a pinch of salt and see for yourself if your issue gets resolved or not.
Since HP is already in talks with Apple to get this issue resolved, we are hoping to see the official release of the workable solution soon.
Have something to share with us? Drop-in your feedback or valuable suggestions in the comments box below.
Your Mac does not have malware, it's just got printer drivers that HP mistakenly asked Apple to block. Here's how to work around the problem.
Hewlett Packard has now explained the recent spate of Mac printer problems that saw users being warned of 'malware' — but it hasn't yet solved it. While HP and Apple are reportedly working together to resolve the issue, users are still being prompted with warnings saying it 'will damage your computer.'
'We unintentionally revoked credentials on some older versions of Mac drivers,' said a HP spokesperson. 'This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.'
As previously reported, AirPrint is the answer if you need to actually print anything out. To get rid of the repeating error message, though, you may still need to take certain steps.
- Go to System Preferences
- Click on Printers & Scanners
- Choose your HP printer from the Printers list on the left
- Click the minus sign at bottom left
- In the Finder, go to ~/Library/Printers/hp
- Drag the printer driver to the trash
- Go back to System Preferences
- Click on Printers & Scanners if it doesn't open at that
- Click the plus sign at bottom left and re-add the printer
To go the ~/Library/Printers/hp folder, go to the Finder and choose Go, Go to folder.. from the menus. Or press Command-Shift-G.
This will clearly delete the printer driver, but what it then does is force your Mac to download a new copy. Once you've re-added the printer, it will be using the new, updated driver and should work correctly.
Hp Easy Scan Mac
These steps should fix the issue because HP has effectively undone its mistake. According to The Eclectic Light Company, the problem was that what HP asked Apple to do was revoke its security certificate for the file 'HPDeviceMonitoring.framework.' In theory, then, this can just be un-revoked.
However, The Eclectic Light Company says that at time of writing, users are still reporting what appear to be related problems. If you're in that situation, there currently seems no better alternative than contacting HP support.
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